I hate Dell.
Nov. 19th, 2005 04:03 pmTruthfully, I don't use my laptop much. As it turns out, I don't really need it. So I wasted over $1000 on something I don't need and pretty much can't use. Yes, it's nice having my own computer when relatives visit, or when I go to school and the Collaboratory comps are all being used, but it doesn't help me when I need to print, or other things. It was nice saying I had this cool piece of technology that was all my own, but... it doesn't work.
I've done a clean install about 3 times now. I've bought and downloaded the best of the best software, only to have it not work. I have tried calling three different customer support numbers, only to be told as I follow the menu options that the number I have reached is out-of-service. I have emailed the return form, only to have my order number (as it is listed on my account page) to be rejected. Remember when I kept calling Dell, and one week after the other, they said they'd send this CD to fix all my computer's ills? And then it turned out... they forgot to send it, they weren't authorized to send it, I had to call this department, and then I had to pay $250 for it!? WHAT. THE. FUCK!?
All that time I spent ended up "expiring" my 21-day return policy. What the hell is the point of having a 90-day warranty (expires in 12 days, shit shit shit) if the return policy doesn't last for the length of the warranty? Besides, in those 3 months, I've hardly used the damn thing, because I've spent so much time trying to FIX it! And now if I can't get ahold of Dell within the next two weeks, I don't know what I'll do. I hate calling tech support, but I hate thinking that I've spent $1300+ (that includes the leather case, the Windows XP Pro, the snap-on cover, and Office 2003 Pro) on a piece of shit. This happened with Dad and the Vaio-clone several years back, and that's still a piece of shit sitting in my closet back in SF.
I wonder if I can go to Fry's and assemble an all-new computer from the craptacular parts that Dell has... I mean, the CD+/-RW drive can't be bad, or the 40GB hard drive, right? And what about my 1GB Kingston Memory Card, and the rather nice monitor? I don't know,
god_101, you've put comps together from scratch, is it possible to do that?
...Needless to say, this whole idea of being pressured for time and not having any options is stressing me out a bit. A review of Harry Potter and the Goblet of Fire will come later. Right now, I'm exhausted... and by 7pm I have to be ready to go to King Tut. I still have to find time this weekend to do a smidgen of Japanese homework, BS at least part of my byline clip project, polish my study abroad essays and application(s), work on my VComm presentation for the 30th, AND work on Scott's birthday "present/card" for the 21st (MONDAY!!).
I feel like crying, but even my eyes are too tired.
I've done a clean install about 3 times now. I've bought and downloaded the best of the best software, only to have it not work. I have tried calling three different customer support numbers, only to be told as I follow the menu options that the number I have reached is out-of-service. I have emailed the return form, only to have my order number (as it is listed on my account page) to be rejected. Remember when I kept calling Dell, and one week after the other, they said they'd send this CD to fix all my computer's ills? And then it turned out... they forgot to send it, they weren't authorized to send it, I had to call this department, and then I had to pay $250 for it!? WHAT. THE. FUCK!?
All that time I spent ended up "expiring" my 21-day return policy. What the hell is the point of having a 90-day warranty (expires in 12 days, shit shit shit) if the return policy doesn't last for the length of the warranty? Besides, in those 3 months, I've hardly used the damn thing, because I've spent so much time trying to FIX it! And now if I can't get ahold of Dell within the next two weeks, I don't know what I'll do. I hate calling tech support, but I hate thinking that I've spent $1300+ (that includes the leather case, the Windows XP Pro, the snap-on cover, and Office 2003 Pro) on a piece of shit. This happened with Dad and the Vaio-clone several years back, and that's still a piece of shit sitting in my closet back in SF.
I wonder if I can go to Fry's and assemble an all-new computer from the craptacular parts that Dell has... I mean, the CD+/-RW drive can't be bad, or the 40GB hard drive, right? And what about my 1GB Kingston Memory Card, and the rather nice monitor? I don't know,
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...Needless to say, this whole idea of being pressured for time and not having any options is stressing me out a bit. A review of Harry Potter and the Goblet of Fire will come later. Right now, I'm exhausted... and by 7pm I have to be ready to go to King Tut. I still have to find time this weekend to do a smidgen of Japanese homework, BS at least part of my byline clip project, polish my study abroad essays and application(s), work on my VComm presentation for the 30th, AND work on Scott's birthday "present/card" for the 21st (MONDAY!!).
I feel like crying, but even my eyes are too tired.