You better not be jerking me around!
Jan. 22nd, 2010 03:44 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
azuriteSo, after-- lost count how many times--I've successfully managed to install, activate, and run every application in Adobe's Creative Suite 4. This most recent time, everything was working EXCEPT Acrobat, which of course, is one of the three programs I use on a regular basis (the other two being Dreamweaver and Photoshop, of course), and as a "solution," Adobe's Customer Service suggested I uninstall and reinstall everything, and use the same "Clean Script" app that mangled my CS3 install and forced me to download the CS4 trial that mangled this install.
Needless to say, I was wary. I had installed this CS4 twice already and was still having issues. But this time, I really did get rid of EVERYTHING Adobe, and the re-installation went smoothly.
I ran Acrobat immediately after the install and it whined about a licensing error, which is what the CS4 trial had been doing after I used Clean Script, but once I installed the updates, it started working again. I opened up a file with it, and opened up a file in Safari (which, for some bizarre reason, requests Acrobat's permission to display, even though you can view PDFs natively in Preview and in some browsers), so everything seems to work fine. Acrobat even has "Enter Serial Number" grayed out, and when I click on "Register," my information is already filled in (and presumably sent to Adobe, since I finally got the "free benefit" email).
I'm still unable to install this "Adobe CSI CS4 1.0.1 Update," as it keeps failing to install, so I'll mention that in my case reply, but otherwise...everything's FINALLY working again. Interestingly enough, for the CS4 case, Adobe told me someone would actually be calling me within 48 hours, and it'll be 48 hours at the end of today, so we'll see if that actually happens and what they'll say/do.
I'm just glad I didn't have to do an Erase & Install after all. Yesterday while I was testing various apps to see if I could re-create the crash that had Photoshop so disabled, I ended up ditching a few apps, sorting the rest, and seeing just a few crashes, all with different SIG errors.
They are:
* Adobe kuler - SIGBUS (once) -- I ended up uninstalling this anyway, since Kuler is a panel in Photoshop now, and it's also accessible online
* Delicious Library 2 - SIGILL (once)
* NewsFire - SIGABRT (once)
* Spring Cleaning 10 - SIGSEGB (twice)
And Firefox hasn't been crashing on startup repeatedly, either, which is cool but also very weird. It, like Toast 6 Titanium (which is probably not even SL-compatible; I really need to get Toast 10), was crashing without a peep. I didn't know how to diagnose that, except to look up the app's name along with "crashes on startup." Often the results weren't very helpful, but if the problem's no longer an issue....
*fingers crossed!* I'd really like to be able to do my homework now!
Needless to say, I was wary. I had installed this CS4 twice already and was still having issues. But this time, I really did get rid of EVERYTHING Adobe, and the re-installation went smoothly.
I ran Acrobat immediately after the install and it whined about a licensing error, which is what the CS4 trial had been doing after I used Clean Script, but once I installed the updates, it started working again. I opened up a file with it, and opened up a file in Safari (which, for some bizarre reason, requests Acrobat's permission to display, even though you can view PDFs natively in Preview and in some browsers), so everything seems to work fine. Acrobat even has "Enter Serial Number" grayed out, and when I click on "Register," my information is already filled in (and presumably sent to Adobe, since I finally got the "free benefit" email).
I'm still unable to install this "Adobe CSI CS4 1.0.1 Update," as it keeps failing to install, so I'll mention that in my case reply, but otherwise...everything's FINALLY working again. Interestingly enough, for the CS4 case, Adobe told me someone would actually be calling me within 48 hours, and it'll be 48 hours at the end of today, so we'll see if that actually happens and what they'll say/do.
I'm just glad I didn't have to do an Erase & Install after all. Yesterday while I was testing various apps to see if I could re-create the crash that had Photoshop so disabled, I ended up ditching a few apps, sorting the rest, and seeing just a few crashes, all with different SIG errors.
They are:
* Adobe kuler - SIGBUS (once) -- I ended up uninstalling this anyway, since Kuler is a panel in Photoshop now, and it's also accessible online
* Delicious Library 2 - SIGILL (once)
* NewsFire - SIGABRT (once)
* Spring Cleaning 10 - SIGSEGB (twice)
And Firefox hasn't been crashing on startup repeatedly, either, which is cool but also very weird. It, like Toast 6 Titanium (which is probably not even SL-compatible; I really need to get Toast 10), was crashing without a peep. I didn't know how to diagnose that, except to look up the app's name along with "crashes on startup." Often the results weren't very helpful, but if the problem's no longer an issue....
*fingers crossed!* I'd really like to be able to do my homework now!
