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So, my Photoshop has been crashing left and right whenever I try to use it lately. Now that I have to use it for my DeVry class, I'm in a pickle, so I thought I could use the Citrix client, which lets you load external applications. Turns out the one I had was outdated, and when I tried to get the new one, I got a 404 Page Not Found. Gee. So I call up the tech support at DeVry out in freezing Chicago and get a new client. At first, it seems to go okay: installs fine, but mysteriously doesn't show up in Firefox or Safari.
A few crashes, restarts, and re-installs of Firefox later (I'm using 3.5.7 now, as opposed to 3.6 beta 5), the Citrix client actually appears to BE there in Firefox (that is, when I go to the DeVry lab and click on Photoshop, it prompts me to allow the Citrix client to open), but then it immediately crashes with the same error (it looks like) as Photoshop.
This has also caused (perhaps by indirect association) crashes with iTunes, Finder, Dreamweaver (something about "initializing extension data," even though I have no extensions for Dreamweaver) and maybe others I'm not remembering.
I have:
* Repaired disk permissions
* Booted in safe mode
* Tried loading from a Guest account
* Cleared the RAM cache by doing a Shift-Restart
* Checked for major font incompatibilities with Photoshop
* Removed various Login Items (and yet somehow Intego is running in the background, and I don't know how, which REALLY bothers me--I might end up removing it after all.)
* Tried turning off File Sharing (it was never on in the first place, but I turned off Bluetooth Sharing just to be sure)
* Tried doing an Archive and Install (supposedly not even an option in SL; I didn't see the "Options" button to find it, though apparently another Genius told someone that it's "Automatic," which I wouldn't believe if my data's at stake)
Adobe wants me to uninstall and reinstall Photoshop CS3--maybe the whole Creative Suite. I don't have the DVDs on me, so it looks like I'm going to be getting that CS4 bundle pack a lot sooner than I planned, because CS3 just looks like one big disaster for Snow Leopard, anyway. Supposedly it's compatible with Snow Leopard and I have been using it for a while on SL with no problems, but once the problems start, there's no way out of them, it looks like.
I REALLY want to believe that CS4 will fix the issue, except Citrix crashing and this error (which is in the Apple main thread?) make it seem like it's a SYSTEM issue, and I'm one of MANY people having this error, and there doesn't appear to be any one fix that works for everyone. So I'm at a loss as to what to do, because the Geniuses AREN'T.
Where's Mizuno Ami when you need her!? If you have any thoughts/ideas/other solutions, please let me know.
Here's the crash log:
( Read more... )
A few crashes, restarts, and re-installs of Firefox later (I'm using 3.5.7 now, as opposed to 3.6 beta 5), the Citrix client actually appears to BE there in Firefox (that is, when I go to the DeVry lab and click on Photoshop, it prompts me to allow the Citrix client to open), but then it immediately crashes with the same error (it looks like) as Photoshop.
This has also caused (perhaps by indirect association) crashes with iTunes, Finder, Dreamweaver (something about "initializing extension data," even though I have no extensions for Dreamweaver) and maybe others I'm not remembering.
I have:
* Repaired disk permissions
* Booted in safe mode
* Tried loading from a Guest account
* Cleared the RAM cache by doing a Shift-Restart
* Checked for major font incompatibilities with Photoshop
* Removed various Login Items (and yet somehow Intego is running in the background, and I don't know how, which REALLY bothers me--I might end up removing it after all.)
* Tried turning off File Sharing (it was never on in the first place, but I turned off Bluetooth Sharing just to be sure)
* Tried doing an Archive and Install (supposedly not even an option in SL; I didn't see the "Options" button to find it, though apparently another Genius told someone that it's "Automatic," which I wouldn't believe if my data's at stake)
Adobe wants me to uninstall and reinstall Photoshop CS3--maybe the whole Creative Suite. I don't have the DVDs on me, so it looks like I'm going to be getting that CS4 bundle pack a lot sooner than I planned, because CS3 just looks like one big disaster for Snow Leopard, anyway. Supposedly it's compatible with Snow Leopard and I have been using it for a while on SL with no problems, but once the problems start, there's no way out of them, it looks like.
I REALLY want to believe that CS4 will fix the issue, except Citrix crashing and this error (which is in the Apple main thread?) make it seem like it's a SYSTEM issue, and I'm one of MANY people having this error, and there doesn't appear to be any one fix that works for everyone. So I'm at a loss as to what to do, because the Geniuses AREN'T.
Where's Mizuno Ami when you need her!? If you have any thoughts/ideas/other solutions, please let me know.
Here's the crash log:
( Read more... )
