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Do You Love Me? Now That I Can Dance...
Nov. 17th, 2003 03:01 pmOf all songs to be stuck in my head when I first woke up, it had to be *points up* THAT ONE! Nothing wrong with it, but it's like having Little Richard stuck in your head while you make breakfast. YEOOOOOOOOOOOOOOOO-W!
Work last night wasn't so bad. Yes, I was stuck in box with He Who Resembles A Brick, but eh. Polite conversation lasted all of what, 2 minutes? If that. *scoffs* Everyone else left so early... one girl HAD to leave, because she was sick. Poor thing, her throat was sore and customers were bitching at her for it, saying she "barely spoke English," and couldn't be understood. *growls* I swear to god, one of these days... I'm kidding. ^_^
But hey, just for the heck of it-- ANNOYING THINGS THAT CUSTOMERS DO!
* Complain/bitch about our student ID policy -- It says it in HUGE letters up there-- if you have a student ID AFTER 6pm, fine! Good! You get a stinkin', measly $2 off! Don't bother flashing it BEFORE... it doesn't help. Oh, and after 6pm, don't bother saying you're a student when you DON'T HAVE a current ID ON YOU!! This one guy brought out an ID from the 1960s! NO!!! DOES NOT COUNT!! I get people bitching about that a lot. But honestly, what excuse do you have for wandering around without your ID?
* Say they don't have a state/legal ID when we ask -- Dumbest excuse I ever got for this one is "The cops took it away from me." Which is, er, ILLEGAL!?! And if they did take it away from you, you must have done something pretty wrong to warrant it... after all, your ID is your ticket into movie theaters, bars, porn stores... ^^;; Yeah, well. You need your ID for everything. Rated R movies especially. I don't care HOW young you look, how OLD you seem, or whatever. I don't care if your significant other, best friend, or dad is parking the car, if I card you, you better be 21 when buying rated R tix for more than one person! They have me on five cameras, trapped in a friggin' box, often with people that tend to be better statues than conversationalists! I have NO mind whatsoever to listen, let alone sell tickets to, someone that bitches about this. You HAVE TO HAVE AN ID. AT ALL TIMES. No excuses. Next customer that bitches at me for this is going to get an earful. I got enough from these stupid hoes last night, and I'm not going to take it anymore.
* Try to get refunds/exchanges -- I have 4 signs out there saying all the usual stuff, and people don't read them... something tells me that even if I made a gigantic flashing sign that said "NO REFUNDS AT BOX OFFICE" people would still waste their time (and mine) and wait in line for a refund I can't give. Refunds MUST BE GIVEN AT GUEST SERVICES! It's not my rule, not my policy, it's just how it works! This one customer yesterday (the one that bitched my friend with the sore throat out) complained because she'd ACCIDENTALLY given him tickets to Master and Commander, rather than Matrix. She told him calmly that he had to go upstairs, but he actually WHINED saying he didn't want to go upstairs. I told him he'd HAVE to go up there to see his movie anyway, but he kept bitching to the point where my co-worker just printed him new tickets, and was stuck with 3 extra ones to the sold out show of M&C. Which screwed her whole bank up, and she didn't deserve to do it because of one prick. In short, we DO NOT DO REFUNDS. We make mistakes, we're human, but then again, stupid people forget to bring their credit cards for online tickets, don't bring ID, or forget what movie they're seeing WHILE THEY'RE IN LINE...
* Stand there looking stupid -- Four windows, all with bored-looking cashiers standing in front of them, staring out-- at you. And you? You're standing there, staring at the signs (but not reading them, of course). You already know what you want to see, already have your cash/card out... but you're not moving forward... WHY!? WHY!?!?!?!??!
* Rush straight forward without reading ANY of the signs ANYWHERE and then look surprised when they ask us stupid questions and we POINT to them -- Those signs aren't out there for aesthetic value, numbnuts! READ THEM! I hate it when people ask me if there was a showtime for X movie at Y time. If it's not on the friggin' board, then NO!!!!!!!!! And the newspapers tend to be wrong, because they get their showtimes from third-parties. The only newspaper with correct showtimes ALL THE TIME is The Chronicle. And regardless, you still have to get a newspaper from THAT DAY to even have a CLOSE chance of correct showtimes. We change showtimes almost every day, based on the new shows we get out, and on audience performance (i.e. how many tickets we sell to a given show). And it's not our responsibility to inform every newspaper in the world of our new showtimes. Our automatic phone system can do that, and you can go through EVERY MOVIE we have in a few minutes, getting ALL the showtimes. So don't bitch at US when the newspaper is wrong. Or when we tell you we need to see (student) ID, that it's matinee prices... blah, blah, blah.
~_~... Hey, I was in a songwritin' mood yesterday.
( Songs for the Box Office )
What sucks is that I missed roughly 7 or 8 Audience Greeting Programs (AGPs) over the past 2 days... because it was so busy, and they needed me in box. ;_; I did 3 so far, all for "Master and Commander," as far as I know... People applauded and laughed (well, when I did the MovieFone voice) which was kinda cool... X_X I can't wait until I finish all 15 on one card! Whoo!
Couple of cool things over the past two days... one customer had Toblerone chocolate, and I was reeeeaaally hungry and said "$7.50 and a piece of chocolate, please." It was a joke, but she gave me some! Yumm! :D Company in box was pretty cool... heck, I even made several managers smile/compliment me! Always an ego-boost! ^_^ Oh, and some girl wanted to report He Who Resembles A Brick and asked me his name... I didn't know why, but one of the managers told me it was because he'd supposedly ignored her student ID. So, for the umpteenth time, you have to show your ID before you give us any money or credit cards! Once we get ahold of a form of payment, we finalize the transaction, and WE CANNOT DO REFUNDS! Likewise, you can't go up to Guest Services and expect reimbursement because YOU forgot your ID! :P
Not loking forward to going to SFSU today... but I have to, of course. When I'm done. The dishes and such can wait, really... just need to get some things done online, you know? Still want to work on WDKY, but with things looming over my head, it's best to wait until I have some honest-to-god free time.
I'm actually looking forward to Christmas, isn't that odd? I mean, I can, for once, afford presents for people. Which is cool. I want to go Ice Skating FOR SURE, so on a day off this winter, I want to do the whole shebang-- skating, movie, shopping-- anyone that thinks they're going to be bored, or merely wants to see me (hint hint) this winter, do let me know if such a plan intrigues you.
I kind of wish I lived in Suburbia though, where I could go caroling in a cheesy entourage of people and no one would care-- they'd think it was COOL. Eh, I'll have to settle for singing outside of Max's and getting tips! Hahaha.... er, that's an inside joke, never mind. Hey, there's this thing called the Dickens Fair happening every weekend between November 29th and December 21st, at the Cow Palace. I want to go... anyone up to coming with? It sounds like lots of fun-- all sorts of crafts and Chirstmas-y fun, set to the theme of Charles Dickens' Victorian times! ^_^
Uhm... something tells me I'm forgetting something... X_X Don't know what though. Maybe I'll remember later? It's already 3:00... I better get ready to go to SFSU. Feh, I wish I had money for McDonald's. Stupid... Wednesday... have to wait till after then to get my SFUSD and AP transcripts. BLLLLLAUGH!
Hey, I'm trying to assemble an occult deck. Help?
Work last night wasn't so bad. Yes, I was stuck in box with He Who Resembles A Brick, but eh. Polite conversation lasted all of what, 2 minutes? If that. *scoffs* Everyone else left so early... one girl HAD to leave, because she was sick. Poor thing, her throat was sore and customers were bitching at her for it, saying she "barely spoke English," and couldn't be understood. *growls* I swear to god, one of these days... I'm kidding. ^_^
But hey, just for the heck of it-- ANNOYING THINGS THAT CUSTOMERS DO!
* Complain/bitch about our student ID policy -- It says it in HUGE letters up there-- if you have a student ID AFTER 6pm, fine! Good! You get a stinkin', measly $2 off! Don't bother flashing it BEFORE... it doesn't help. Oh, and after 6pm, don't bother saying you're a student when you DON'T HAVE a current ID ON YOU!! This one guy brought out an ID from the 1960s! NO!!! DOES NOT COUNT!! I get people bitching about that a lot. But honestly, what excuse do you have for wandering around without your ID?
* Say they don't have a state/legal ID when we ask -- Dumbest excuse I ever got for this one is "The cops took it away from me." Which is, er, ILLEGAL!?! And if they did take it away from you, you must have done something pretty wrong to warrant it... after all, your ID is your ticket into movie theaters, bars, porn stores... ^^;; Yeah, well. You need your ID for everything. Rated R movies especially. I don't care HOW young you look, how OLD you seem, or whatever. I don't care if your significant other, best friend, or dad is parking the car, if I card you, you better be 21 when buying rated R tix for more than one person! They have me on five cameras, trapped in a friggin' box, often with people that tend to be better statues than conversationalists! I have NO mind whatsoever to listen, let alone sell tickets to, someone that bitches about this. You HAVE TO HAVE AN ID. AT ALL TIMES. No excuses. Next customer that bitches at me for this is going to get an earful. I got enough from these stupid hoes last night, and I'm not going to take it anymore.
* Try to get refunds/exchanges -- I have 4 signs out there saying all the usual stuff, and people don't read them... something tells me that even if I made a gigantic flashing sign that said "NO REFUNDS AT BOX OFFICE" people would still waste their time (and mine) and wait in line for a refund I can't give. Refunds MUST BE GIVEN AT GUEST SERVICES! It's not my rule, not my policy, it's just how it works! This one customer yesterday (the one that bitched my friend with the sore throat out) complained because she'd ACCIDENTALLY given him tickets to Master and Commander, rather than Matrix. She told him calmly that he had to go upstairs, but he actually WHINED saying he didn't want to go upstairs. I told him he'd HAVE to go up there to see his movie anyway, but he kept bitching to the point where my co-worker just printed him new tickets, and was stuck with 3 extra ones to the sold out show of M&C. Which screwed her whole bank up, and she didn't deserve to do it because of one prick. In short, we DO NOT DO REFUNDS. We make mistakes, we're human, but then again, stupid people forget to bring their credit cards for online tickets, don't bring ID, or forget what movie they're seeing WHILE THEY'RE IN LINE...
* Stand there looking stupid -- Four windows, all with bored-looking cashiers standing in front of them, staring out-- at you. And you? You're standing there, staring at the signs (but not reading them, of course). You already know what you want to see, already have your cash/card out... but you're not moving forward... WHY!? WHY!?!?!?!??!
* Rush straight forward without reading ANY of the signs ANYWHERE and then look surprised when they ask us stupid questions and we POINT to them -- Those signs aren't out there for aesthetic value, numbnuts! READ THEM! I hate it when people ask me if there was a showtime for X movie at Y time. If it's not on the friggin' board, then NO!!!!!!!!! And the newspapers tend to be wrong, because they get their showtimes from third-parties. The only newspaper with correct showtimes ALL THE TIME is The Chronicle. And regardless, you still have to get a newspaper from THAT DAY to even have a CLOSE chance of correct showtimes. We change showtimes almost every day, based on the new shows we get out, and on audience performance (i.e. how many tickets we sell to a given show). And it's not our responsibility to inform every newspaper in the world of our new showtimes. Our automatic phone system can do that, and you can go through EVERY MOVIE we have in a few minutes, getting ALL the showtimes. So don't bitch at US when the newspaper is wrong. Or when we tell you we need to see (student) ID, that it's matinee prices... blah, blah, blah.
~_~... Hey, I was in a songwritin' mood yesterday.
( Songs for the Box Office )
What sucks is that I missed roughly 7 or 8 Audience Greeting Programs (AGPs) over the past 2 days... because it was so busy, and they needed me in box. ;_; I did 3 so far, all for "Master and Commander," as far as I know... People applauded and laughed (well, when I did the MovieFone voice) which was kinda cool... X_X I can't wait until I finish all 15 on one card! Whoo!
Couple of cool things over the past two days... one customer had Toblerone chocolate, and I was reeeeaaally hungry and said "$7.50 and a piece of chocolate, please." It was a joke, but she gave me some! Yumm! :D Company in box was pretty cool... heck, I even made several managers smile/compliment me! Always an ego-boost! ^_^ Oh, and some girl wanted to report He Who Resembles A Brick and asked me his name... I didn't know why, but one of the managers told me it was because he'd supposedly ignored her student ID. So, for the umpteenth time, you have to show your ID before you give us any money or credit cards! Once we get ahold of a form of payment, we finalize the transaction, and WE CANNOT DO REFUNDS! Likewise, you can't go up to Guest Services and expect reimbursement because YOU forgot your ID! :P
Not loking forward to going to SFSU today... but I have to, of course. When I'm done. The dishes and such can wait, really... just need to get some things done online, you know? Still want to work on WDKY, but with things looming over my head, it's best to wait until I have some honest-to-god free time.
I'm actually looking forward to Christmas, isn't that odd? I mean, I can, for once, afford presents for people. Which is cool. I want to go Ice Skating FOR SURE, so on a day off this winter, I want to do the whole shebang-- skating, movie, shopping-- anyone that thinks they're going to be bored, or merely wants to see me (hint hint) this winter, do let me know if such a plan intrigues you.
I kind of wish I lived in Suburbia though, where I could go caroling in a cheesy entourage of people and no one would care-- they'd think it was COOL. Eh, I'll have to settle for singing outside of Max's and getting tips! Hahaha.... er, that's an inside joke, never mind. Hey, there's this thing called the Dickens Fair happening every weekend between November 29th and December 21st, at the Cow Palace. I want to go... anyone up to coming with? It sounds like lots of fun-- all sorts of crafts and Chirstmas-y fun, set to the theme of Charles Dickens' Victorian times! ^_^
Uhm... something tells me I'm forgetting something... X_X Don't know what though. Maybe I'll remember later? It's already 3:00... I better get ready to go to SFSU. Feh, I wish I had money for McDonald's. Stupid... Wednesday... have to wait till after then to get my SFUSD and AP transcripts. BLLLLLAUGH!
Hey, I'm trying to assemble an occult deck. Help?
