Kill Dell, kill!
Sep. 23rd, 2005 12:59 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
azuriteOkay, I don't know what to do.
Microsoft apparently gave me a "dirty" install when I deleted 2 of the 3 partitions on my hard drive, so I don't want to call them back and do the same thing again.
Dell can't help me install Pro, because I didn't purchase it through them. They also won't send me XP Home without paying $200 first, which is ridiculous, since I need a backup of the OS anyway, and I paid for the frickin' laptop, which should have included the cost of the OS. They can send me an XP Pro CD, but that's pointless, because I already have it-- and they want to charge me $200 more than what I paid!
...So I can do another Image Restore and lose all the programs I downloaded-- whoop de doo, I can download them again. Same goes for the Drivers & Utilities, as they're "all" supposedly available online, including the Owner's Manual and the software that came with it. Of course, it would make my life EASIER if they would send me the CD, but the stupid software support technician I talked to made it sound like online was the only option.
...And then apparently she hung up on me.
-_-; I'm at wit's end here. I've been lied to, transferred no less than five times, referred to a different company, 2 or more different departments, and God knows how many technicians, support "professionals," or whatever other BS they can come up with.
Worse, I have to go to work at 1:30, for approximately 2 straight hours with no break, and I don't even want to think about how busy it is. I'm not stressing as much as I was earlier this week, but my throat hurts, the dirtiness of my room is bothering me, and even though I got all my files off the laptop (everything else that's on there I can move, redownload, or burn onto CD/DVD) I want to break/burn/destroy something.
Or maybe just return the damn laptop and get my money back.
Microsoft apparently gave me a "dirty" install when I deleted 2 of the 3 partitions on my hard drive, so I don't want to call them back and do the same thing again.
Dell can't help me install Pro, because I didn't purchase it through them. They also won't send me XP Home without paying $200 first, which is ridiculous, since I need a backup of the OS anyway, and I paid for the frickin' laptop, which should have included the cost of the OS. They can send me an XP Pro CD, but that's pointless, because I already have it-- and they want to charge me $200 more than what I paid!
...So I can do another Image Restore and lose all the programs I downloaded-- whoop de doo, I can download them again. Same goes for the Drivers & Utilities, as they're "all" supposedly available online, including the Owner's Manual and the software that came with it. Of course, it would make my life EASIER if they would send me the CD, but the stupid software support technician I talked to made it sound like online was the only option.
...And then apparently she hung up on me.
-_-; I'm at wit's end here. I've been lied to, transferred no less than five times, referred to a different company, 2 or more different departments, and God knows how many technicians, support "professionals," or whatever other BS they can come up with.
Worse, I have to go to work at 1:30, for approximately 2 straight hours with no break, and I don't even want to think about how busy it is. I'm not stressing as much as I was earlier this week, but my throat hurts, the dirtiness of my room is bothering me, and even though I got all my files off the laptop (everything else that's on there I can move, redownload, or burn onto CD/DVD) I want to break/burn/destroy something.
Or maybe just return the damn laptop and get my money back.
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