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Going batty
Jan. 31st, 2006 01:49 pmSo today is my first morning/afternoon working at the University Help Desk call center. I'm not a phone person. Anyone that knows me well or has known me for a while would know this. But everyone has said I should totally do tech support, and I am-- and it pays better than the bookstore. Well, I didn't know what to do when I got in this morning, so I fumbled through my first few calls, placing tickets for issues, and helping people out. It was pretty basic, but once noon rolled around, I was the only one answering calls, and it's a sure-fire way to get stressed and nervous and freaked (and does it show???).
Anyway, right now is the first few minutes of downtime I've had since I got here at 10am, and I just know I'll somehow jinx it before I finish typing this entry and a call will come in. I've been answering all sorts of questions, doing password resets left and right, transferring people and figuring out how to work an IP phone, and smothering that inner desire to get out of this cube, into some fresh air, and to a place where I can eat something crisp and fresh, or something warm and filling. ;_;
At least I'm done with classes AND work today by 7pm, so maybe I can work more on all my apps, where the hell I'll get my NSEP references from BY THE 8TH (anyone? PLEEEEEEEASE?) and MAYBE MAYBE MAYBE WDKY. I still need SOMEEONE to beta WDKY23 before I can even think about finishing WDKY24, otherwise errors will compound on errors. Dammit, why aren't more people available? Feh, probably for the same reasons I'm not. :P But at least I try.
Only half an hour more! No calls in the past few minutes. Huzzah!
Anyway, right now is the first few minutes of downtime I've had since I got here at 10am, and I just know I'll somehow jinx it before I finish typing this entry and a call will come in. I've been answering all sorts of questions, doing password resets left and right, transferring people and figuring out how to work an IP phone, and smothering that inner desire to get out of this cube, into some fresh air, and to a place where I can eat something crisp and fresh, or something warm and filling. ;_;
At least I'm done with classes AND work today by 7pm, so maybe I can work more on all my apps, where the hell I'll get my NSEP references from BY THE 8TH (anyone? PLEEEEEEEASE?) and MAYBE MAYBE MAYBE WDKY. I still need SOMEEONE to beta WDKY23 before I can even think about finishing WDKY24, otherwise errors will compound on errors. Dammit, why aren't more people available? Feh, probably for the same reasons I'm not. :P But at least I try.
Only half an hour more! No calls in the past few minutes. Huzzah!
