azurite: (cat and mouse)
[personal profile] azurite
CS4 finally arrived. I attempted to install it yesterday (which took a while) and was told that it was done BUT it needed me to reinstall anyway, because some components or whatnot were missing. Made sense, considering I'd had the CS4 trial on here and the CS3 Clean Script the "wonderful" folks at Adobe had me run removed some vital CS4 components, too. So I restarted, turned off all the extra bells and whistles running in the background, and reinstalled.

It said done! Successful! Hurrah!

And then I ran Photoshop.

I waited.

It crashed.

AGAIN.

Also, because it crashed, I thought I wouldn't be able to register the applications in-program, so I did so online, at Adobe.com. Apparently that means I don't get my free benefit!? But I tried opening Dreamweaver CS4 and registering through there, and that seemed to go smoothly, except I still didn't get my benefit email. I want that damn benefit, especially after all the BS I've been through with this.

Dreamweaver isn't crashing at all. It's sitting pretty, which is nice and a bit of a relief. But I still need Photoshop. I need it soon, for my class. And because Corel and the Citrix plug-in were both crashing with the same (looked the same, anyway; an error that long, I'm not exactly going to read it line-by-line, although I could always compare them using TextWrangler...hmmm...) SIGTRAP error too, I've determined this is a system error and I need to do something about it.

LIKE, YESTERDAY.

So, I'm going to do an Erase and Install. But not on my own, no. Because much as I love software and think I'm pretty spiffy with it, something as large as this requires the "delicate" hand of a so-called Genius (a.k.a. someone to walk me through this whole mess). I'm going to go there, at my appointed time, bring my Time Machine drive, tell them the last schmuck at the downtown store told me to do something that's not possible with my OS version and he should have known that, and I want them to FIX the issue however they can (and for free, because dammit, it wasn't doing this before, I haven't changed anything, and this isn't fair!).

I pray that this will:
a) fix the problem with the crashing, because it's caused by occasionally corrupt files that can't be repaired the usual way
b) allow me to restore all my applications, or at least the ones I really, really need and paid money for
c) not take more than one to two days, because frankly, I have homework to do and trying to do it on a PC is nearly as agonizing as thinking this is fixed and then finding out it's not

*pray pray pray*
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