Jan. 11th, 2010

azurite: (azureshipping - love to hate)
I've uninstalled Adobe Creative Suite 3 Design Premium. Not just Photoshop, which was really the only application giving me issues, but all of it. I have the trial of CS4 and should be getting the CS4 backpack that is my graduation present soon-ish (it's on backorder from JourneyEd.com), but the problems...they aren't going away.

I uninstalled CS3 using the uninstaller in the Applications/Utilities folder. Everything was a success. Then I ran the CS3 Clean Script from Adobe's Support Center--twice. Everything seemed to go smoothly there, except it also apparently removed Shockwave Flash (Safari is now protesting I don't have the right plugin for some websites) and InDesign CS4. I re-installed CS4 and then Photoshop said it was missing components. So I reinstalled Photoshop. And everything seemed to be fine (again) for a few minutes. I opened some documents and prepared to get to work.

And then it crashed.

AGAIN.

Same error as before EXC_BREAKPOINT (SIGTRAP).

I have tried everything at this point short of fully uninstalling Intego (but you'd think if that was really behind it, the error messages would say something relating to Intego, right?) and wiping the OS and reinstalling. I have NEVER had to do this with a Mac OS, so I'm obviously a) very worried and b) very reluctant.

This has happened with Photoshop, while I got another Initializing Extension Data... hang with Dreamweaver CS3. It only happened sporadically, though, and hasn't happened with Dreamweaver CS4. Only Photoshop seems to hate me, and I don't know why. (Why, Photoshop, why!? Was it something I said?)

Oh, and then there's Firefox. So after I couldn't get into my Photoshop for class, I thought I could use DeVry's iLab environment, which is run by Citrix. Blah blah, got the latest extension, went into Firefox because supposedly it's more compatible with Firefox than Safari (lamesauce, Citrix, LAMESAUCE!). Firefox didn't even seem to recognize it. So I uninstalled and re-installed (after a bit of a scuffle with a crappy beta). I let it be shiny-new, as is, for a while. Citrix seemed to be there (though not in the Add-Ons list, the way 1Password is despite being an external install), but the second it tried to launch Photoshop via Citrix, CRASH! The Citrix online plug-in, that is--not Firefox. Actually, it happened with ANY of the Adobe suite programs I tried to launch via Citrix (didn't bother trying Microsoft gunk--should I?), so it doesn't seem to be just Photoshop-related.

However, since that fresh install of Firefox, the app itself has crashed--repeatedly. It looks like the same error message as the Photoshop one, which is to say: not helpful at all. This tells me that whatever Adobe tells me to do to "fix" Photoshop won't actually help, because this is starting to look more and more like a system issue. I disabled XMarks, since that would cause freezes that would force me to quit Firefox, but the problem isn't really solved: Firefox takes around three "clicks" to get it to start. I can launch it from the Dock or via Quicksilver, but either way, it'll be in the Dock for a split second, even have the "running app" indicator below it, but it'll still just vanish without a word. No error, no crash reporter, nothing. And I'll try again. And again. And again.

And then it works, acting like nothing's wrong. It doesn't APPEAR to be as slow as it used to (which is why I switched to Safari in the first place), but it may depend on the website. And I still do have a lot of extensions, because to be frank: if there's going to be a limit on Firefox's number of extensions, then TELL ME SO from the outset. Give me a suggested number, or tell me how much memory each extension will hog up, or whatever. Because most of them I got because they're actually USEFUL and I need them in some fashion.

I think I'm going to have to make another appointment at the Apple Store. Hopefully I'll get someone who actually knows that Snow Leopard doesn't have Archive & Install as an option anymore, and that dust can't creep into your computer and make your hard drive explode (Yes, it's been said).

Another thing to add to The List of Mer's Computer Woes? My Time Machine is definitely on its last legs. My lovely new-ish Western Digital MyBook Studio has begun ticking, a bit like a soft clock. It doesn't always mount, and even when I do the whole unplug-to-power-cycle thing and re-plug, it doesn't always work. And I'll hear a soft tick-tick-tick...like a clock, only not as regular. Maybe every few seconds. This one might still be under warranty, but what's the use if I'd just end up replacing it with another WD drive? WD doesn't seem to be nearly as reliable as I thought. :( What are the HDs the "Geniuses" use at the Bar, I wonder? They look pretty compact and sturdy...

January 2016

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